Privacy policy
1. The controller
Comeback Oy
Contact
0400 602 711
tanja.poutiainen@comebackcenter.fi
Person responsible for the register
Tanja Poutiainen-Rinne
0400 602 711
tanja.poutiainen@comebackcenter.fi
2. Registered users
- Customers
- Potential customers
3. Purpose of use of personal data
The personal data stored in Comeback Oy’s customer register is used for customer relationship management, service provision, marketing and the development/planning of the company’s services and other activities and for similar purposes.
4. Personal data stored in the register
The customer register contains the following information:
Contact details
- Name
- Address
- Phone number
- Social security number
Customer details
Details of products/services purchased
5. Rights of the data subject
The data subject has the following rights, the exercise of which should be requested at tanja.poutiainen@comebackcenter.fi
Right of access
The data subject may check the personal data we have stored.
Right to rectification
The data subject may request the rectification of inaccurate or incomplete data concerning him or her.
Right to object
The data subject may object to the processing of personal data if he or she considers that the personal data have been unlawfully processed.
Direct marketing ban
Data subjects have the right to object to the use of their data for direct marketing.
Right of withdrawal
The data subject has the right to request the deletion of data if the processing is no longer necessary. We will process the request for erasure, after which we will either delete the data or provide a reasoned justification why the data cannot be deleted.
Please note that the controller may have a legal or other right not to delete the requested data. The controller is obliged to keep the accounting records for the period specified in the Accounting Act (Chapter 2, Section 10) (10 years). Therefore, accounting records cannot be deleted before the expiry of this period.
Withdrawal of consent
If the processing of personal data concerning a data subject is based solely on consent and not, for example, on customer or membership, the data subject may withdraw consent.
The data subject may appeal against the decision to the Data Protection Ombudsman
The data subject has the right to request that we restrict the processing of the disputed data until the matter is resolved.
Right of appeal
The data subject has the right to lodge a complaint with the Data Protection Ombudsman if he or she considers that we are in breach of the applicable data protection legislation when we process personal data.
Contact the Data Protection Ombudsman: www.tietosuoja.fi/fi/index/yhteystiedot.html
6. Regular data sources
Personal data is collected from the customer at the time of the customer relationship and from the controller’s systems via the online service form. In addition, updates are made from official sources or other service providers to ensure that the information is up-to-date.
7. Regular disclosures of data
The data will not be disclosed for marketing purposes outside Comeback Ltd and its member companies.
8. Duration of processing
As a general rule, personal data will be processed for as long as the customer relationship is in force. The data subject can unsubscribe from our marketing list by himself/herself via the link in each marketing e-mail we send or by sending a message to: tanja.poutiainen@comebackcenter.fi
9. Processors of personal data
Personal data are processed by the controller and its employees. We may also outsource part of the processing of personal data to a third party, in which case we will ensure through contractual arrangements that the personal data is processed in accordance with the applicable data protection legislation and otherwise appropriately.
10. Transfer of data outside the EU
Personal data will not be transferred outside the EU or the European Economic Area.
11. Automated decision-making and profiling
We do not use data for automated decision-making or profiling.
12. Cookies and browsing tracking
We collect information about the user’s terminal device through cookies and other similar technologies, such as the browser’s local data store. A cookie is a small text file that the browser stores on the user’s terminal. Cookies often contain an anonymous, unique identifier that allows us to identify and count the number of browsers visiting our site.
Our website uses Google Analytics.
Our website also contains links to other websites and services. We are not responsible for the privacy practices or the content of these third-party sites. Third parties may place cookies on your terminal device when you visit our services in order to collect statistics on the number of visitors to the various sites.